Strata Assist

Search for everything Strata and Property Management related

Welcome to Strata Assist - The Redstone Lane Knowledge Base.

Here you’ll find everything you need to understand and manage your strata and property with confidence. Our goal is to make information simple, accessible, and available when you need it — whether it’s understanding by-laws, handling levies, or staying on top of building maintenance. Use the categories on the left to explore:
  • Strata Management – covering by-laws, insurance, meetings, and more.
  • Property & Facilities Management – from leasing and rent to building safety and utilities.
  • Resources & Tools – forms, guides, calculators, and helpful references.
💡 Tip: Try the search bar if you’re looking for something specific. If you can’t find what you need, our team is always here to help — just contact us.  

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Frequently Asked Questions

What do you need to do if you are on the Strata Council?

As a strata council member in Western Australia, you have important legal responsibilities under the Strata Titles Act 1985 (STA).

As a council member, you must:

  • Act honestly, with loyalty, and in good faith when performing your functions

  • Exercise due care, skill, and diligence in carrying out your duties

  • Make decisions that benefit all lot owners in the scheme, not just yourself 4

  • Avoid using your position for personal gain or to cause detriment to the Strata Company

  • Declare any conflicts of interest in writing as soon as you become aware of them

The Guide for Strata Council will give you a full run down on what to expect.

How do I change my Strata Manager?

There are some key steps to consider when trying to change your strata manager. These include;

  • Engage with the Council of Owners

  • Review the Strata Management Contract

  • Early Termination: When You Can End the Contract Before Expiry

  • Issue the Termination Notice and Find a New Strata Manager

To find out more, check out our article here: How to Change Your Strata Manager  or listen to our Strata Assist episode here: Youtube - How to Change Your Strata Manager

What do Strata Fees pay for?

Strata levies typically cover:

  • Building maintenance & repairs – Keeping the common areas in good condition.

  • Utilities – Shared costs like water, electricity for common areas, and sometimes gas.

  • Insurance – Covers the building and common property.

  • Sinking fund contributions – Savings for future major works.

  • Administrative costs – General running costs like postage, compliance fees, and other expenses.

We've got a full run down of these in our our guide on Strata Fees Explained

Can I change strata managers mid-contract?

Yes — most contracts allow termination. Learn how: How to change your strata manager →